Troubleshooting

Account issues

• I forgot my password
• I can't login to Laftel
• I didn't receive an verification mail

Playback issues

• Troubleshooting Playback Error on Android: ERROR_CODE_DECODER_INIT_FAILED
• Troubleshooting Playback Issues on Android Phone and Tablet
• Troubleshooting Playback Issues on iPhone
• Troubleshooting Playback Issues Chrome on Computer
• Troubleshooting Playback Issues Safari on Computer
• Troubleshooting Playback Issues Chrome on Mobile

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Payment issues

• Premium Not Applied After Google Play In-App Purchase
• Premium Not Applied After App Store In-App Purchase